Terms and Condition
Norms Studio Equipment has done its due diligence in it's efforts to illustrate and describe the products on this website as accurately as possible. However, illustrations and descriptions including descriptions of dimensions and weights are for identification purposes only and do not guarantee that the products will conform exactly to the illustrations or descriptions. Descriptions of outputs and other performance levels of our products are based on normal use conditions with installation and operation conducted by qualified persons. However, these descriptions are not warranties. Product performance or output may be affected by factors including, but not limited to, state and local regulations, construction, installation and/or use of products. All weights are approximate and have been rounded to the nearest quarter pound if under ten pounds and to the nearest one half pound if over ten pounds.
Carrier Transport, Shipments and Deliveries through 3rd Parties:
For shipments made with 3rd party delivery companies and carriers, all responsibilities of the shipment is transferred to the 3rd party. Any equipment loss or damage during transit is the responsibility of the delivery company. Norms Studio Equipment’s responsibilities cease when the shipment is handed over to the carrier. The Customer is advised to contact their carrier for information and updates and immediately notify the carrier in the event any equipment damage is detected upon delivery.
NOTE: The price quoted in the checkout page is only an estimate and does NOT include shipping & handling costs. Norms is not responsibilities of customs and duties of the country that the customer is having their products shipped to. We will call with the total price and complete the order during our normal business hours (weekdays 8:30am- 4:30pm). This is to prevent credit card fraud and verify the order in person for your satisfaction. Thank you.
Covered Under Warranty:
All equipment and accessories manufactured by Norms Studio Equipment is warrantied against defects in materials and workmanship when used normally in accordance to OSHA guideline for a period of two (2) years.
Not Covered Under Warranty:
Equipment not manufactured by Norms Studio Equipment is subject to the warranty prescribed by the original manufacturer.
This warranty does not apply:(a) to bent legs and risers,(b) to cosmetic damage, including but not limited to scratches, dents and broken plastic caps and feet; (c) to damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or other external cause; (d) to damage caused by operating the Norms Studio Equipment products outside of OSHA's published guidelines; (e) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of Norms Studio Equipment; (f) to a Norms Studio Equipment product that has been modified to alter functionality or capability without the written permission of Norms; (g) to defects caused by normal wear and tear or otherwise due to the normal aging of the product.
To Claim a Warranty:
Customers must provide documents of products purchased. Equipment can be brought into a Norms Studio Equipment location or contact us via telephone or email for more information.
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